Legal

Privacy Policy

Effective Date: 22 Feb 2025

MXD GROUP LIMITED (“MXD”, “we”, “us”, “our”) operates the website mxd.digital.

We are a company incorporated in New Zealand and comply with the Privacy Act 2020.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information, including information obtained through Meta (Facebook and Instagram) integrations.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Business details
  • Messages submitted via contact forms
  • Information submitted through advertising lead forms

Information Collected Automatically

  • IP address
  • Device type
  • Browser type
  • Usage data
  • Cookies and tracking data
  • Website interaction behaviour

Information from Meta Platforms

If you interact with our business via Facebook or Instagram, or authorise our application, we may receive:

  • Public profile information (name, profile ID)
  • Email address (if permission granted)
  • Page engagement data
  • Lead form submissions
  • Advertising performance and interaction data

We only collect information that users explicitly authorise through Meta permissions.

2. How We Use Personal Information

We use personal information to:

  • Provide marketing and digital services
  • Manage advertising campaigns
  • Respond to enquiries
  • Improve website functionality and performance
  • Analyse marketing effectiveness
  • Comply with legal and regulatory obligations

We do not sell personal information.

3. Meta (Facebook & Instagram) Data Usage

Where Meta platform data is accessed:

  • We use data solely to provide authorised services.
  • We do not share Meta user data with third parties except as necessary to provide services.
  • We do not transfer Meta data to unauthorised external systems.
  • We comply with Meta Platform Terms and Developer Policies.
  • Users may request deletion of their Meta-related data at any time.

To request deletion of Meta-related data, contact:

privacy@mxd.digital

4. Data Storage and Security

We implement appropriate technical and organisational safeguards, including:

  • Secure hosting infrastructure
  • Encrypted HTTPS connections
  • Access controls and authentication
  • Limited internal access to personal data

Data is retained only as long as necessary for business or legal purposes.

5. Disclosure of Information

We may disclose personal information to:

  • Technology service providers (hosting, CRM, analytics platforms)
  • Advertising platforms including Meta and Google
  • Professional advisers
  • Government or regulatory authorities where legally required

All third-party service providers are required to maintain appropriate data protection standards.

6. International Data Transfers

Some service providers may store or process personal information outside New Zealand. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

7. Your Rights (New Zealand Privacy Act 2020)

Under New Zealand law, you have the right to:

  • Request access to your personal information
  • Request correction of your personal information
  • Withdraw consent where processing is based on consent
  • Request deletion where appropriate

Requests can be made by contacting:

privacy@mxd.digital

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies, including:

  • Google Analytics
  • Meta Pixel

You may disable cookies through your browser settings.

9. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes described in this policy or as required by law.

10. Updates to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available at:

https://mxd.digital/privacy