Cardiff (Wharton Place, 13 Wharton Street, CF10), one of four UK offices alongside Cirencester, Leeds and London
Best for: Consumer brands and retailers that need shopper marketing, point-of-sale, brand activation and PR planned together, from an agency with a Cardiff office
A full-service agency founded in 1957 and employee-owned since 2025, with a Retail & Shopper Marketing service covering brand activation, point-of-sale, sales promotion, social selling and consumer and category insight. Its awards in Wales are for PR and integrated campaigns rather than retail-specific categories.
- Its Retail & Shopper Marketing service covers brand activation, shopper marketing and point-of-sale, consumer and category insight, sales promotion, experiential and social selling, and lists campaigns for Procter & Gamble, Coca-Cola Europacific Partners, AB InBev and Gillette.[6]
- Says it has worked with Coca-Cola for 11 years and P&G for 20 years, specialising in brand activation and shopper marketing across UK domestic retailers and Europe; one case study describes in-store visuals for a P&G campaign designed to drive shoppers into B&M and Home Bargains stores.[9][10]
- Lists a Cardiff office at Wharton Place, 13 Wharton Street, CF10 1GS, says it was founded in 1957 and works from four UK offices, and became employee-owned in 2025.[7][8]
- Won the Integrated Campaign of the Year and Consumer Relations awards at the PRCA DARE Awards 2025 for South West England and South Wales, and the Consumer Relations and Media Relations awards (with Bluestone) at the PRCA DARE Awards Cymru 2024.[11][12]
- Named PR Consultancy of the Year at the 2023 CIPR Cymru Wales PRide Awards.[13]
London, Dubai and Auckland; serves Cardiff remotely (no Cardiff office)
Best for: Retailers with stores and ecommerce that want retail media, ecommerce, social and loyalty run by one team against contribution margin rather than platform-reported ROAS
A growth marketing agency founded in 2022 with teams in London, Dubai and Auckland. Its retail practice, as it describes it, runs retail media, ecommerce, social and the loyalty stack against one number, reports contribution margin and uses holdouts to count incremental revenue. It has no Cardiff office and works with Cardiff retailers remotely.
- MxD Digital was founded in 2022 and has teams in London, Dubai and Auckland; its site lists no Cardiff or Welsh office.[1][2]
- Says it runs a retailer's retail media, ecommerce, social channels and loyalty stack against one unified number, and runs holdouts across networks so that only incremental revenue is counted.[3]
- Starts with an audit of the trade calendar, ecommerce channels, in-store estate and returns by SKU, and says roughly a third of its audits recommend spending less, not more.[3]
- For retail paid media, says it judges spend against margin, customer quality, blended CAC and payback, and uses inventory and location data where available so it does not promote unavailable products.[4]
Cardiff (Purbeck House, Lambourne Crescent, Llanishen, CF14); its only listed office
Best for: Online retailers and ecommerce brands that want SEO, Google Shopping, paid media and digital PR from one Cardiff team
A digital marketing agency founded in 2008 with more than 40 staff, offering SEO, paid media including Google Shopping, content, digital PR and social. Its published retail and ecommerce work includes Happy Beds and Benefit Cosmetics; independent evidence is directory listings and Welsh trade press rather than award wins.
- Says it was founded in 2008 and has more than 40 staff, and lists a single office at 1-2 Purbeck House, Lambourne Crescent, Llanishen, Cardiff, CF14 5GJ.[14][15]
- Runs a Google Shopping service that includes product feed reviews and auditing existing ecommerce performance, alongside Google Ads, Microsoft Ads, paid social, programmatic and remarketing.[18]
- Its case studies report work for Happy Beds, which it describes as a bed manufacturer and retailer, with revenue up 1205% year on year from SEO, content and digital PR, and PPC work for Benefit Cosmetics with ROI improved by 965% over two years (agency-reported figures).[16][17]
- Listed by Sortlist among eCommerce marketing agencies located in Cardiff, rated 4.9 from 3 reviews; Clutch lists its headquarters in Llanishen with retail and ecommerce among its stated industry focuses.[19][20]
- Business News Wales reported in 2021 that the agency had made 15 new hires since the start of 2020 and that its growth plans aimed to make it the largest and highest-rated agency in Wales.[21]
Cardiff (M3.Cardiff, Desg, 11-13 Penhill Road, Pontcanna, CF11), plus offices in Birmingham, London, Manchester, Telford and Dubai
Best for: Multi-store retailers that want local search, paid media and store-visit measurement tied to stores and ecommerce, with a Cardiff team backed by a larger national agency
A full-service creative and digital marketing agency formed in 2000 that opened a Welsh office in Cardiff in 2025. It offers SEO, PPC, paid social, ecommerce websites and TikTok Shop set-up, and publishes retail work for the jeweller Diamond Heaven linking digital activity to store appointments.
- Business News Wales reported in July 2025 that the full-service creative and digital marketing agency, formed in 2000, was opening offices in Cardiff led by Jim Carpenter and Kate Jones, with dedicated office space and a recruitment drive planned.[25]
- Its contact page lists M3.Cardiff at Desg, 11-13 Penhill Road, Pontcanna, Cardiff, CF11 9PQ, alongside offices in Birmingham, London, Manchester, Telford and Dubai.[22]
- Its Diamond Heaven case study describes a local-first approach for a jeweller with 15 UK stores, using Google store-visit data and the client's CRM to see which clicks became sales, and reports a 33% rise in store appointments and 58% rise in online revenue (agency-reported).[23]
- Says it is a Premier Google Partner, a Microsoft Advertising partner and B Corp certified, and offers TikTok Shop set-up and support.[24]
Cardiff (Park House, Greyfriars Road, CF10)
Best for: Shopping destinations, markets and city-centre retail groups that need place branding, campaigns and PR rather than ecommerce performance media
A Cardiff integrated communications agency working since 2014, mainly for public-sector and purpose-led clients, that says it supports retailers. Its retail-related work includes a PRCA award-winning campaign with FOR Cardiff and the brand for Ffos Caerffili, a Caerphilly market of food traders and independent shops.
- Lists its office at 1st Floor, Park House, Greyfriars Road, Cardiff, CF10 3AF, says it has worked since 2014 and delivers integrated campaigns from insight and strategy to creative and production, and names retailers among the causes it supports.[26]
- Cowshed and FOR Cardiff won Event/Launch of the Year at the PRCA DARE Awards Cymru 2024 for City of Arcades: The Game, and Cowshed was named Large Consultancy of the Year at the same awards.[11]
- Created the brand for Ffos Caerffili, which it describes as a space in Caerphilly bringing together 28 food and drink traders, independent shops and workspaces under one roof.[27]
- Won three Gold awards at the 2023 CIPR Cymru Wales PRide Awards, two of them for its It Starts in School campaign.[13]
Cardiff (103 Bute Street, CF10); a small team, with Clutch listing 2-9 employees
Best for: Smaller ecommerce and direct-selling retailers that want hands-on Google and Meta paid media and landing-page work rather than a full-service agency
A small paid media agency founded in 2018 that runs paid search, paid social and landing-page optimisation. Its Clutch reviews include retail clients, but it is a generalist rather than a retail specialist and the team is small.
- Its website lists a Cardiff address at 103 Bute Street, CF10 5AD, and paid search, paid social and landing page design services.[29]
- Rated 5.0 on Clutch from 18 reviews, which lists its headquarters in Cardiff, a 2018 founding date and a service mix led by pay-per-click (40%) with 10% ecommerce marketing.[30]
- Clutch reviewers include a lifestyle clothing brand and Tobacco Motorwear, both listed under retail, describing paid media and omnichannel work.[30]